Get Help¶
Support portal¶
Sign in with the Circle ID app to submit a question, check the status of a previous request, or read our replies.
Email us¶
If your phone or the Circle ID app isn't working and you can't scan the QR code to sign in, email us directly.
We'll respond as soon as we can.
Before you reach out¶
You might find your answer in these articles:
- Install the Circle ID Extension
- Set up the Circle ID app
- My other passkeys stopped working — the most common question
- Troubleshooting guide — a step-by-step decision guide
- Sites we've tested — site-specific instructions